Frequently Asked Questions

Everything you need to know about shopping with Paired.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Do you offer international shipping?

Yes, Paired ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated during the checkout process.

How can I track my package?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.

Are your products covered by a warranty?

Most items at Paired come with a one-year manufacturer's warranty against defects. Please refer to the specific product page for detailed warranty information.